According to Gartner Inc., by 2024 80% of technology products and services will be built by those who are not technology professionals. By enabling end users—citizen developers—your organization will be on a path to reach full-scale digital transformation. Putting the right technology in place to support citizen development is critical, but it’s just the first step. Citizen development is a journey that the organization, IT, and citizen developers take together—and ServiceNow understands that.
- Fostering citizen developers
- Supporting citizen developers
- Governing the process of citizen development