The Total Economic Impact™ of ServiceNow SecOps: Featuring a Forrester Readout

  • ServiceNow
The Total Economic Impact™ of ServiceNow SecOps: Featuring a Forrester Readout

Webinar

For most enterprises, security operations still runs across homegrown case-management tools, open-source ticketing, file-based tracking, and 15+ disconnected upstream systems — SIEM, EDR, vulnerability scanners, cloud, and app sec. The result: manual overhead, audit risk, fragmented data, and a SOC that can't scale with the threat landscape.

A new commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of ServiceNow modeled what changes when SecOps moves onto a single, AI-powered platform—and it's the foundation for what comes next: autonomous security operations.

Join Julian Azaret, Director of Outbound Product Management, Security, ServiceNow, and our guest speakers, a Forrester analyst and a Forrester consultant, for a 30-minute readout of the findings.

Register now to review the study findings and understand how ServiceNow Security Operations can help security teams improve response, reporting, and operational efficiency on a unified platform.

1Results are for a composite organization based on interviewed ServiceNow Security Operations customers. Source: The Total Economic Impact™ of ServiceNow Security Operations, a commissioned study conducted by Forrester Consulting on behalf of ServiceNow, June 2026.

You'll learn how the composite organization:

  1. Achieved 259% ROI over three years and a less than 6-month payback
  2. Reduced overdue high-risk vulnerabilities by 60-70%
  3. Saved 20-30 minutes per ticketed alert through SecOps automation, recapturing analyst productivity
  4. Contained operating costs without added headcount by retiring legacy tools and absorbing 50% more assets

Speakers

  1. Mackenzie Putici Webinar Moderator Future B2B
  2. Julian Azaret Director, Product Management, Security ServiceNow
  3. Nick Mayberry Consultant Forrester Research
  4. James Plouffe Principal Analyst Forrester Research
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