ActualTech Media

Two Teams, One Goal: Unifying IT Services and Operations on One AI Platform

Webinar

Keeping up with incidents is challenging when technology data and processes are siloed. To improve IT services and operations collaboration, organizations are turning to a Service Operations approach. During he webinar, ServiceNow and a market research expert will discuss practical ways your peers are maximizing existing resources by integrating IT services and operations within a single AI-powered platform.

You'll learn how to use a common platform with AI and automation to:

Reduce costs and increase IT productivity
Ensure service resilience, reducing incident and alert volume
Elevate employee experience with self-service and faster resolutions

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Speakers

Scott Bekker Webinar Moderator Future B2B
Bill Hansey Director of Product Marketing ServiceNow
Svetlana Zenkin Sr. Product Marketing Manager ServiceNow
Valerie O'Connell Research Director Enterprise Management Associates